The home page of my website is loading well, but once loaded, it gets refreshed and a white screen is displayed. I tried many solutions, including restoring the database, deactivating plugins, etc, but no success.

  • 1
    have you enabled debugging to see if you have any errors?
    – user9447
    Nov 14, 2015 at 1:17

2 Answers 2


According to the error you are defining WP_CACHE as true somewhere (maybe in wp-config.php?). This way Wordpress is looking for a file that doesn't exist in default installation.

Disable it and the error will be gone.

You can also create an empty file advanced-cache.php in wp-content/ directory if you are unable to find WP_CACHE

  • thanks, i tried it and that error gone but still loading white page Nov 13, 2015 at 20:39
  • I see 2 errors. One is that you have html.js {display: none;} in your css which hides whole page. Second error i saw is that your theme is missing header.php file sometimes. Looks like something is breaking your theme and this file is not loaded.
    – labm0nkey
    Nov 14, 2015 at 10:36

thanks friends for all your support. i tried many things excluding one .js file in my theme. one .js file created by payment gateway integration team was creating the whole problem. i have just replaced it and site is working fine.

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