Questions tagged [troubleshooting]

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WP_Query retuning empty array in rest api

I recently started writing a rest api for my plugin. I need to access some custom posts however WP_Query is returning an empty array when I'm querying the db. There is the custom post type declaration....
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98 views

Why does the custom HTML block not preserve the HTML characters?

For example it seems that the plain single-quote character ' (') is converted to the right ones ’ (’) in the HTML page output. I understand the reason for this in regular Gutenberg ...
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website returning random 504 and 502 errors

I am getting 502/ 504 errors on the website randomly, and have tried all the methods to debug the issue but unable to fix it When getting 5xx errors, I tried renaming the plugins folder to check if ...
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48 views

do_action and add_action on two different installed plugins won't work

I have an existing plugin (wptelegram) which implements in its code a call for do_action (for example, wptelegram_p2tg_after_send_post) that I would want to hook a function into. I created a basic ...
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88 views

My site does not load but downloads a file (wordpress)

Can someone help me to find a solution for my site. when I install a cache plugin either WP rocket or W3 Cache my site gives a download file when I try to access it and the page wont load. this all ...
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1 answer
647 views

Problems fixing a REST API 404 after Moving my WordPress Directory and updating Permalink Structure

I am running a self-hosted version of WordPress on a Linode VPS running Debian 9. I was previously using WordPress on a /blog directory because I had a basic HTML site that I decided not to keep any ...
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42 views

Wordpress all php BUT index.php downloads instead of loads

I've looked around a couple other solutions, but none have worked so far (modifying .htaccess, emptying .htaccess, disabling themes,plugins). My website works fine, the index.php in the root directory ...
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78 views

Diagnosing WP-Cron jobs locking up my server

I have two self-hosted WordPress servers load balanced and running the same three sites on both servers. For a while now, we have an issue where we either get unexpected CPU spikes causing one or both ...
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112 views

I am receiving a pluggable.php warning sign on my only http:// page

I just recently shared a link to my site using he http to my site: http://thechronicalist.com but instead of redirecting, i just displays this: Warning: Cannot modify header information - headers ...
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21 views

removing description tabs - single product page - breaks footer

I would like to only dispaly the gallery & short despcription on the single product page. Using: add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 ); function ...
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39 views

Problems with cart and pages on _s theme

I recently took over managing this website Berman Instruments, one of our clients. They claim that it the cart was working until June. This is a 2 part problem. In this scenario, an unregistered user ...
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2 answers
254 views

What do I do if my WordPress site is suddenly sanitizing portions of URLs it shouldn't?

Nobody has touched wp-admin for this site in weeks. Suddenly, URLs are being sanitized in ways that break everything. The question marks of query parameters are being replaced with URL escape code %3F,...
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29 views

HTTP 500 error when updating a page

We got a Wordpress site, designed by an external contractor a couple years ago. https://playbacktheatre.com.au We recently (Dec 2019) changed hosting providers in search of a better service. After ...
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2k views

Site downloads files instead of loading them

Until two days ago the site was working fine. Yesterday, I've done nothing to it and now when I try to go to the web site it downloads a file that contains: <?php /** * Front to the WordPress ...
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1 answer
24 views

I just got my domain vsmathur.co.in verified by Google Domains, but cannot access my WordPress site, Help! [closed]

Folks, Just to give you a brief history, I have been running my WordPress site located at: http://vsmathur.co.in successfully till 10th of December, 2019. I was also able to access the /wp-admin. ...
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1 answer
365 views

Why is my WP site blocking my own IP?

Im stumped WP is hosted on a VPS Browser will not load anything curl returned connection refused SSH access to the VPS works UFW does not have any specific ip addresses blocked Apache logs do not ...
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43 views

How can I figure out what is making my Wordpress site so slow?

My site, which is small and only just recently launched, is pretty damn slow when it comes to doing admin stuff. What tools/techniques can I use to help narrow down whether the slowness is due to my ...
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5 votes
3 answers
505 views

Easy code troubleshooting in wordpress

Is there an easy and standard way to debug our code in wordpress plugins? I want to print some variables in a function that runs when a certain things happen. Is there a wordpress way to save this in ...
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25 views

I got an issue after i migrated a site

I recently migrated a site to a larger server. Everything appears to be fine, the site works everything transferred over. The site does have an SSL cert. Recently we started to get flagged as unsafe ...
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1 answer
129 views

Where to find remaining Boldgrid code in WP database?

I have a boldgrid installation gone wrong. To remedy it, I uninstalled all boldgrid elements from the WP interface (not via boldgrid as is required, because I didn't even check to look for such a ...
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18 views

Auomated crash recovery?

Is there, or do you know of any in development, a solution that will provide push-button recovery when a plugin update causes a crash??? Many systems now provide push-button rollback to a backup if ...
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1 answer
207 views

How to direct user after comment save

I've been trying to direct the user to the specific page after they posted the comment, but that not luck for me. Here is the my code blocks My first try: add_action('wp_insert_comment', array($...
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-1 votes
2 answers
4k views

meta_query for an ACF checkbox field don't works correctly

I got a problem with value = 0 for meta_query checkbox field: $args = [ 'post_type' => 'post', 'post_status' => 'publish', '...
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1 vote
0 answers
107 views

Masonry images not working

Until yesterday, all 10 tiles were showing on the main page on this website. After updating 3-4 pages and adding a "blog" function to them (separated by category), only 3-6 tiles will show at any ...
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1 answer
581 views

Remove Double Menu in Mobile View and Have one Menu Only

There is a double menu that shows up on Mobile on the following website www.plotterpro.com/newsite I have been attempting to hide and it just does not want to go away.
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1 answer
270 views

new WPMS site not working / Q setting up new site/subdomain

I have followed all the instructions and read several articles verifying the config for WPMS was done correctly. My root site works fine, but when trying to go to the dashboard (or the direct URL) ...
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1 answer
1k views

"Backdoor-list.txt" files unexpectedly in server

Furthermore, there are "bad-directory-permissions-list.... .txt"files. My website is currently under repair due to malicious code being found. Could this be part of it? Should I delete these files ...
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4 answers
7k views

My Wordpress website was hacked [closed]

Today while working, I had tried to install Go Pricing Plugin from this website. https://www.downloadfreethemes.download/go-pricing-v3-3-8-wordpress-responsive-pricing-tables/ It was unsuccessful at ...
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1 vote
1 answer
1k views

Divi Child Theme not appearing in "Themes" [closed]

I've created a "divi-child" folder within the "/themes" directory of my site with the appropriate "style.css" and "functions.php" files within. Code for those files is below. Even with all of this in ...
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1 answer
4k views

How do I find out from my database what version of Wordpress I need?

I have a Wordpress website that someone broke at some point when trying to update it. Unfortunately, I do not have a backup of the original files that the site used. What I do have is a seemingly ...
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1 vote
3 answers
356 views

Find source of notice / warning / errors efficiently

While debugging plugins or themes I will often come across a notice / warning / error which doesn't really provide useful debugging info. Notice: get_current_site_name is deprecated since version 3.9....
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1 answer
88 views

How to use page jumps to top of banner and page title?

I've tried using page jumps as instructed by countless websites to "jump to the top of my page": Source code followed by destination code: <a href="top_page">LINK TEXT HERE</a> <a id=...
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1 vote
0 answers
355 views

My Homepage Suddenly Disappeared and I Can't Get It Back

All of a sudden my website's homepage (a static page operating as my storefront) disappeared, and its now displaying a blog feed of the latest posts. If I click through on any of these posts in the ...
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1 vote
0 answers
17 views

Having wordpress page accesss issue under sub-directory

I have hosted website at sub-directory but pages content is not showing and only header and footer display at pages. My index file have this code for pages display. It was working fine at root ...
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0 answers
28 views

404 error when opening Singe Portfolio pages

Had a website running for a few months... never had this problem... when I open a single portfolio page, it says Page not found .... like here: http://zemaraim.com/artwork/omotai/ Haven't installed ...
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2 answers
665 views

My WordPress install is not loading the admin styles

I'm having this problem where my WordPress install is not loading up any sort of clients scripts or styles, here is what the login form looks like: Any ideas on what's going on here? I've reinstalled ...
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2 answers
25 views

Readers can't view my pages/post whitout logging in?

I don't know what I did wrong but public can only access my front page. Once you click on another page you are ask to log in. I think this is a new issue and maybe due to wrong setting somewhere. But ...
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59 views

Unable to load Posts list & Getting error 500 error

List of Posts & Events doesn't load. Can't publish new either. Pages work fine. There was another error too which are now ignored using this: https://stackoverflow.com/a/32860981/1463443 I tried ...
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1 answer
596 views

Moving jQuery to footer from header

Here is my file. My wordpress is 4.5 =============================== FRONT-END ENQUEUE FUNCTIONS =============================== */ function sunset_load_scripts(){ wp_enqueue_style( 'bootstrap', ...
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1 answer
2k views

I can't change permalink in Wordpress 4.5.3

I have trouble with my site. I use latest version of Wordpress, but when I try to change post permalink then I haven't any result. Change link dialog isn't showing. Simply nothing happens :( No errors,...
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1 answer
193 views

Prevent "nofollow" from Being Inserted into BBPress Posts

How can I prevent "nofollow" from being added to my internal links on bbPress posts? (I have the latest version of bbPress and WordPress) The "nofollow" attribute is being added to my internal links ...
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1 vote
2 answers
474 views

How do I change the description of the same image which is to be found in multiple instances?

We have the site from http://asceticexperience.com/ Feel free to dig the site in order to understand our question below. Of course, any feedback appreciated :-) but my main question is the following:...
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-1 votes
1 answer
441 views

I want to put image title above the inserted image

First of all, I apologize for my English, because my English isn't good. I want to automatically put image title(not caption) above the inserted image in content area. Like this: < h3 >Image ...
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1 answer
85 views

Blank sign in page

I have a serious problem with my wordpress site. When I try to enter into my wp-admin page, I get blank page. I tried every solution possible including: deactivate plugins, update to higher wordpress ...
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3 answers
250 views

Timezone Change Locked Me Out? [closed]

I have a weird issue: I changed my timezone, hit "Save," and was immediately logged out of the admin panel. Now every time I try to access the dashboard after logging in I'm immediately logged out. ...
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1 answer
448 views

HTTP requests start hanging after I try activating all plugins, and only stop when I manually disable the plugins via DB

Basically, I've got a new dedicated server, and I'm testing the migration over to that server. The site (WordPress-based) seems to work fine, but I noticed that sometimes, I can put the server in a ...
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1 answer
1k views

Changes to WordPress database using phpMyAdmin not reflected on blog

I am updating my database using the phpMyAdmin UI and the changes are not reflected on the WordPress blog. The reason for doing this is when some changes were made recently to the blog the site hanged ...
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39 views

Is there going to an issue running different features of WP site in different subdomains?

I have a main site running in mydomain.com. I want to install an e-commerce plugin and want to run it in a subdomain shop.mydomain.com. In the future I may want to install an LMS plugin and run it in ...
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0 answers
76 views

Sorting by date not working?

I have a blog which has worked as normal. I recently moved it to another server by cloning the database and copying all the files. Now my posts are ordered randomly. Where do I start troubleshooting?
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5 votes
3 answers
7k views

Troubleshooting a Network site displaying a blank page [closed]

I have a Wordpress install in Network mode, with subdomains. sitex.example.com is displaying a white page, with nothing in the source code. Other network sites display fine. I renamed the theme the ...
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