Questions tagged [troubleshooting]
The troubleshooting tag has no usage guidance.
87
questions
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22
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Images auto deleted after exactly nine months... or my visit triggered some kind of heart attack?
So I looked at my website and noticed that some of the images had disappeared. It was fine yesterday. The images that were deleted were from when I first set it up (so the files in the media library ...
- 101
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0
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88
views
How can I disable a plugin in Health Check mode if there's a critical error?
The normal approach to this would be to rename the plugin directory, but that would affect the live site as well. I can rename health-check-troubleshooting-mode.php but the critical error just resumes ...
- 109
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23
views
iOS and ajaxComplete
EDIT: Hmm, it seems to be working now. Maybe some kind of caching issue.
Can anyone offer any help?
The following code works fine, except on iOS;
$( document ).ajaxComplete(function() {
$("#...
1
vote
1
answer
584
views
Custom plugin with shortcode not working
I have a long-term client with a ton of custom shortcodes and functions for miscellaneous purposes we've accrued over the years and I decided to re-home them into a custom plugin so I didn't have to ...
- 81
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0
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160
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How do I troubleshoot Maximum execution time of 60 seconds exceeded in updating a Media File?
I'm on a shared hosting plan. Getting this error log entry when the user tries to update any field on a Media Attachment.
[13-Oct-2022 20:10:05 UTC] PHP Fatal error: Maximum execution time of 60 ...
- 765
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267
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WP_Query retuning empty array in rest api
I recently started writing a rest api for my plugin. I need to access some custom posts however WP_Query is returning an empty array when I'm querying the db.
There is the custom post type declaration....
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0
votes
1
answer
995
views
Why does the custom HTML block not preserve the HTML characters?
For example it seems that the plain single-quote character ' (') is converted to the right ones ’ (’) in the HTML page output. I understand the reason for this in regular Gutenberg ...
- 330
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44
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website returning random 504 and 502 errors
I am getting 502/ 504 errors on the website randomly, and have tried all the methods to debug the issue but unable to fix it
When getting 5xx errors, I tried renaming the plugins folder to check if ...
1
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0
answers
186
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do_action and add_action on two different installed plugins won't work
I have an existing plugin (wptelegram) which implements in its code a call for do_action (for example, wptelegram_p2tg_after_send_post) that I would want to hook a function into. I created a basic ...
- 111
0
votes
1
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401
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My site does not load but downloads a file (wordpress)
Can someone help me to find a solution for my site. when I install a cache plugin either WP rocket or W3 Cache my site gives a download file when I try to access it and the page wont load.
this all ...
0
votes
1
answer
2k
views
Problems fixing a REST API 404 after Moving my WordPress Directory and updating Permalink Structure
I am running a self-hosted version of WordPress on a Linode VPS running Debian 9.
I was previously using WordPress on a /blog directory because I had a basic HTML site that I decided not to keep any ...
- 119
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0
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122
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Wordpress all php BUT index.php downloads instead of loads
I've looked around a couple other solutions, but none have worked so far (modifying .htaccess, emptying .htaccess, disabling themes,plugins).
My website works fine, the index.php in the root directory ...
user198862
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0
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203
views
Diagnosing WP-Cron jobs locking up my server
I have two self-hosted WordPress servers load balanced and running the same three sites on both servers. For a while now, we have an issue where we either get unexpected CPU spikes causing one or both ...
- 101
0
votes
1
answer
196
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I am receiving a pluggable.php warning sign on my only http:// page
I just recently shared a link to my site using he http to my site: http://thechronicalist.com but instead of redirecting, i just displays this:
Warning: Cannot modify header information - headers ...
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0
answers
28
views
removing description tabs - single product page - breaks footer
I would like to only dispaly the gallery & short despcription on the single product page.
Using:
add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
function ...
0
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0
answers
43
views
Problems with cart and pages on _s theme
I recently took over managing this website Berman Instruments, one of our clients. They claim that it the cart was working until June. This is a 2 part problem.
In this scenario, an unregistered user ...
0
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2
answers
418
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What do I do if my WordPress site is suddenly sanitizing portions of URLs it shouldn't?
Nobody has touched wp-admin for this site in weeks. Suddenly, URLs are being sanitized in ways that break everything. The question marks of query parameters are being replaced with URL escape code %3F,...
- 101
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votes
1
answer
38
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HTTP 500 error when updating a page
We got a Wordpress site, designed by an external contractor a couple years ago. https://playbacktheatre.com.au
We recently (Dec 2019) changed hosting providers in search of a better service. After ...
- 101
0
votes
2
answers
2k
views
Site downloads files instead of loading them
Until two days ago the site was working fine. Yesterday, I've done nothing to it and now when I try to go to the web site it downloads a file that contains:
<?php
/**
* Front to the WordPress ...
1
vote
1
answer
26
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I just got my domain vsmathur.co.in verified by Google Domains, but cannot access my WordPress site, Help! [closed]
Folks,
Just to give you a brief history, I have been running my WordPress site located at:
http://vsmathur.co.in successfully till 10th of December, 2019. I was also able to access the /wp-admin.
...
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1
answer
416
views
Why is my WP site blocking my own IP?
Im stumped
WP is hosted on a VPS
Browser will not load anything
curl returned connection refused
SSH access to the VPS works
UFW does not have any specific ip addresses blocked
Apache logs do not ...
- 101
0
votes
0
answers
45
views
How can I figure out what is making my Wordpress site so slow?
My site, which is small and only just recently launched, is pretty damn slow when it comes to doing admin stuff. What tools/techniques can I use to help narrow down whether the slowness is due to my ...
- 101
5
votes
3
answers
513
views
Easy code troubleshooting in wordpress
Is there an easy and standard way to debug our code in wordpress plugins?
I want to print some variables in a function that runs when a certain things happen.
Is there a wordpress way to save this in ...
- 345
1
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0
answers
25
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I got an issue after i migrated a site
I recently migrated a site to a larger server. Everything appears to be fine, the site works everything transferred over. The site does have an SSL cert.
Recently we started to get flagged as unsafe ...
- 11
-1
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1
answer
143
views
Where to find remaining Boldgrid code in WP database?
I have a boldgrid installation gone wrong.
To remedy it, I uninstalled all boldgrid elements from the WP interface (not via boldgrid as is required, because I didn't even check to look for such a ...
- 1
0
votes
1
answer
18
views
Auomated crash recovery?
Is there, or do you know of any in development, a solution that will provide push-button recovery when a plugin update causes a crash???
Many systems now provide push-button rollback to a backup if ...
- 126
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votes
1
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268
views
How to direct user after comment save
I've been trying to direct the user to the specific page after they posted the comment, but that not luck for me.
Here is the my code blocks
My first try:
add_action('wp_insert_comment', array($...
-1
votes
2
answers
5k
views
meta_query for an ACF checkbox field don't works correctly
I got a problem with value = 0 for meta_query checkbox field:
$args = [
'post_type' => 'post',
'post_status' => 'publish',
'...
1
vote
0
answers
133
views
Masonry images not working
Until yesterday, all 10 tiles were showing on the main page on this website.
After updating 3-4 pages and adding a "blog" function to them (separated by category), only 3-6 tiles will show at any ...
- 11
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1
answer
741
views
Remove Double Menu in Mobile View and Have one Menu Only
There is a double menu that shows up on Mobile on the following website www.plotterpro.com/newsite I have been attempting to hide and it just does not want to go away.
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1
answer
300
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new WPMS site not working / Q setting up new site/subdomain
I have followed all the instructions and read several articles verifying the config for WPMS was done correctly. My root site works fine, but when trying to go to the dashboard (or the direct URL) ...
0
votes
1
answer
1k
views
"Backdoor-list.txt" files unexpectedly in server
Furthermore, there are "bad-directory-permissions-list.... .txt"files.
My website is currently under repair due to malicious code being found. Could this be part of it? Should I delete these files ...
0
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4
answers
7k
views
My Wordpress website was hacked [closed]
Today while working, I had tried to install Go Pricing Plugin from this website.
https://www.downloadfreethemes.download/go-pricing-v3-3-8-wordpress-responsive-pricing-tables/
It was unsuccessful at ...
1
vote
1
answer
1k
views
Divi Child Theme not appearing in "Themes" [closed]
I've created a "divi-child" folder within the "/themes" directory of my site with the appropriate "style.css" and "functions.php" files within. Code for those files is below. Even with all of this in ...
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1
answer
5k
views
How do I find out from my database what version of Wordpress I need?
I have a Wordpress website that someone broke at some point when trying to update it. Unfortunately, I do not have a backup of the original files that the site used. What I do have is a seemingly ...
- 1
1
vote
3
answers
505
views
Find source of notice / warning / errors efficiently
While debugging plugins or themes I will often come across a notice / warning / error which doesn't really provide useful debugging info.
Notice: get_current_site_name is deprecated since version 3.9....
- 640
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votes
1
answer
120
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How to use page jumps to top of banner and page title?
I've tried using page jumps as instructed by countless websites to "jump to the top of my page":
Source code followed by destination code:
<a href="top_page">LINK TEXT HERE</a>
<a id=...
1
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0
answers
444
views
My Homepage Suddenly Disappeared and I Can't Get It Back
All of a sudden my website's homepage (a static page operating as my storefront) disappeared, and its now displaying a blog feed of the latest posts. If I click through on any of these posts in the ...
- 29
1
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0
answers
18
views
Having wordpress page accesss issue under sub-directory
I have hosted website at sub-directory but pages content is not showing and only header and footer display at pages. My index file have this code for pages display. It was working fine at root ...
- 176
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0
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28
views
404 error when opening Singe Portfolio pages
Had a website running for a few months... never had this problem... when I open a single portfolio page, it says Page not found .... like here: http://zemaraim.com/artwork/omotai/
Haven't installed ...
0
votes
2
answers
730
views
My WordPress install is not loading the admin styles
I'm having this problem where my WordPress install is not loading up any sort of clients scripts or styles, here is what the login form looks like:
Any ideas on what's going on here? I've reinstalled ...
0
votes
2
answers
25
views
Readers can't view my pages/post whitout logging in?
I don't know what I did wrong but public can only access my front page. Once you click on another page you are ask to log in. I think this is a new issue and maybe due to wrong setting somewhere. But ...
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0
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62
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Unable to load Posts list & Getting error 500 error
List of Posts & Events doesn't load. Can't publish new either. Pages work fine. There was another error too which are now ignored using this: https://stackoverflow.com/a/32860981/1463443
I tried ...
- 504
0
votes
1
answer
682
views
Moving jQuery to footer from header
Here is my file. My wordpress is 4.5
===============================
FRONT-END ENQUEUE FUNCTIONS
===============================
*/
function sunset_load_scripts(){
wp_enqueue_style( 'bootstrap', ...
0
votes
1
answer
2k
views
I can't change permalink in Wordpress 4.5.3
I have trouble with my site.
I use latest version of Wordpress, but when I try to change post permalink then I haven't any result.
Change link dialog isn't showing.
Simply nothing happens :( No errors,...
0
votes
1
answer
205
views
Prevent "nofollow" from Being Inserted into BBPress Posts
How can I prevent "nofollow" from being added to my internal links on bbPress posts? (I have the latest version of bbPress and WordPress)
The "nofollow" attribute is being added to my internal links ...
1
vote
2
answers
545
views
How do I change the description of the same image which is to be found in multiple instances?
We have the site from http://asceticexperience.com/
Feel free to dig the site in order to understand our question below.
Of course, any feedback appreciated :-) but my main question is the following:...
- 165
-1
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1
answer
455
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I want to put image title above the inserted image
First of all, I apologize for my English, because my English isn't good.
I want to automatically put image title(not caption) above the inserted image in content area.
Like this:
< h3 >Image ...
- 11
0
votes
1
answer
94
views
Blank sign in page
I have a serious problem with my wordpress site.
When I try to enter into my wp-admin page, I get blank page.
I tried every solution possible including: deactivate plugins, update to higher wordpress ...
0
votes
3
answers
296
views
Timezone Change Locked Me Out? [closed]
I have a weird issue: I changed my timezone, hit "Save," and was immediately logged out of the admin panel. Now every time I try to access the dashboard after logging in I'm immediately logged out.
...
- 296