Questions tagged [support]
The support tag has no usage guidance.
31
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Understanding the WPBakery License
I'm new to this particular stack exchange - I think this is on-topic here, but apologies if I've got it wrong.
I'm trying to better understand the limitations/extent of WP Bakery licenses (I'm about ...
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1
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Viewing a WordPress website in landscape [closed]
I have a client that wants to landscape support for his website.
I have never needed to optimize a website for landscape view nor did it ever cross my mind.
If possible how do I do it on WordPress?
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16
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On wordpress.org, what is the logic behind closing support tickets permanently? [closed]
Even moderators on wordpress.org can't reopen tickets:
https://wordpress.org/support/topic/can-i-open-a-closed-for-reply-topic-as-a-moderator/
This is weird and stupid. The question for SE is:
Has ...
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New Plugin Info request
I want to upload my new plug in and before that, I have a few questions I did not find an answer yet.
Is there a set up fee for plugin from wordpress? Is the approval and listing procedure for free?
...
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95
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Need to remove a particular tag from published single post pages
Single posts show tag or tags after content on my website. I need to remove a particular tag making it hidden from the page. Actually I have redirected a link to this so cannot delete. I googled but ...
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unknown pop-ups show 0
there is the unknown pop-ups show 0 in my website.
Last time I edit my website is 1 month ago,and it still didn’t have that .
In this period of time , I only update the wordpress and plugin.
I don’t ...
- 11
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43
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How to change labels in the projects page
I want to change labels in this page ex: Client -> Owner
What is the file name where I can change these labels from?
screenshot:
https://snag.gy/75oUTb.jpg
I tried to do it by javascript, but it ...
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299
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CSS for triggering Avada toggles using an image or clickable element [closed]
I'm looking for a CSS code for triggering Avada toggles using an element other than the toggle’s own button?
I just want to be able to open and close a series of toggles with my own custom buttons. ...
- 11
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1
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79
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Is it normal/acceptable for plugin/theme developers to ask for an admin login to investigate a trouble ticket? [closed]
I shan't name and shame, but basically, we had a plugin on our site that would cause the page its content was embedded into to disappear if the site's PHP version was higher than PHP5, which was sad ...
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45
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Wordpress.org support topics returning 404 [closed]
Recently, in the last day or two (2016 09 28), several Google searches on wordpress topics have sent me to wordpress.org/support/topic... like this one:
how to add new sidebar in Widgets section that ...
- 153
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49
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Theme Appearance [closed]
I cannot figure out why themes are not loading correctly on my website. I am pretty new to this but am trying to learn as much as I can. I have used Google but haven't figure out the solution.
Here ...
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3
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1
answer
460
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WordPress.org Support Forum API
WordPress.org provides several API end-points for data about themes and plugins.
For example for plugins there is the plugin_api:
https://developer.wordpress.org/reference/functions/plugins_api/
And ...
- 2,478
1
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2
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473
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How to search a wordpress plugin's support forum? [closed]
Wordpress.org plugin's have a support forum, but I don't see a way to search it, which makes finding issues related to a specific plugin pretty hard. Am I missing something? or is this option simply ...
- 3,223
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44
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My Wordpress Website Has Gone
I have lost my wordpress website.
I tried to edit the Custom CSS. I didn't have a Child Theme as I didn't know what one was until now. I clearly have put the code in the wrong area and it's ruined ...
- 1
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1
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164
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How long is WordPress 3.9.2 supported?
I am using the latest WordPress 3.9.2 and recently WordPress 4.0 has been released. I am not in a hurry to upgrade to 4.0. But would like to know how long 3.9.2 will be supported. Are the WordPress ...
- 101
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117
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Should I host support forum on wordpress.org or my own website?
I have a Wordpress plugin WP Pipes hosted at http://wordpress.org/plugins/wp-pipes/.
I see that it is convenience for users to ask question right in the support page at http://wordpress.org/support/...
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24
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1
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Where do I get "Bug Information" to add to a question?
I have exactly the same issue as this closed question and want to resolve it. In the comment section it asks the OP to add "Bug Information".
Where do I get bug information from so I can add it to ...
- 345
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46
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Noob Loop Question
I come with a basic question but I can not solve, I think that will be easy for you. I would like, if I have 2 or more post on loop, show the entire loop. I tried the following:
<?php
$paged = (...
- 189
1
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1
answer
549
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Custom Post Types for Support Ticket plugin?
I am about to write a (quite simple) plugin for support tickets, where a user signs up, adds one or more sites, and adds support tickets under each of the sites.
My question is about how to structure ...
- 225
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105
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"WordPress installations is currently out of date" problem with difficult situation [closed]
[NOTE] I had asked this question in wordpress.org's support forum one month ago. But I didn't get any feedback there. And I am not sure whether or not this is right place to ask this question. But I ...
- 103
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965
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List category posts - thumbnail_size problem
I'm using the list category posts plugin, and can't get the thumbnail_size parameter to work with a given pixel size. The parameter can be a word, but also a size in X- and Y-dimension, as I ...
2
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1
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98
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How to get a list of post types that "support" various things such as page-attributes?
When you register a post type you can pass an array of arguments that it "supports." (For example, "page-attributes," "author," "editor," etc.)
I see that get_post_types has some args you can filter ...
- 1,059
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2
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218
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How to handle support for a non-technical client [closed]
I am wondering how most WP freelancers handle general maintenance for their non-technical clients.
A small to medium sized business may have someone with technical knowledge who can handle upgrades, ...
- 2,137
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2
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1k
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How can I set a vote on the comments?
In this wordpress blog, one can vote the comments. I am wondering how can I set up this function in my wordpress blog?
user7104
7
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4
answers
821
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Supporting older WordPress versions in a Plugin/Theme? [closed]
The practice of only supporting latest WP version seems popular in WP development circles, yet there is massive percentage of blogs running outdated versions. Not supporting those plugins seems it can ...
0
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2
answers
2k
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WP E-commerce wpml translation or multilingual
Ok, i need to setup a shop, my choice, WP, now, the shop should be french and english, with product variation and newsletter tracking, this is the baseline
Now, everybody is talking about wp e-...
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4
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675
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Chat support plugin? [closed]
I've been looking for a chat support plugin for WP and I haven't been able to find one, does anyone know about one? Free or paid doesn't matter.
Thanks in advance.
- 3,459
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1
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330
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List Category Posts rewrite necessitates rewrite of customised templates
I just upgraded the List Category Posts plugin from .17 to .18.3, and it broke my customised template :(.
My setup: WP 3.0.4 multisite network enabled, local installation with MAMP, PHP 5.3.2.
LCP ...
- 53
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274
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Why wordpress showe "admin is editing..." whoever edits?
Wordpress warns users when two of them are editing the same article, but the warning always says "admin is editing this page". Admin is currently logged off and the message is caused by another author....
- 1,153
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Horizontal drop down category with hover effect working
It will be difficult to explain what I need in words, so please see a live demo of the horizontal navigation menu here, http://cn.wsj.com/gb/index.asp
I want to replicate it for wordpress categories. ...
2
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1
answer
3k
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NextGen Gallery - automatically create gallery sub page?
In order to use Breadcrumbs NavXT to display the title of a gallery, you need to create a new gallery subpage that the gallery will link to.
Is there a way to make NextGen automatically create this ...
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