0

I can't log into my website https://www.destressxpress.com.au/. All the suggested answers appear to say to change folders etc within the website, but I can't get in to do that. It appears that the Bloom plugin has depreciated. If anyone could point me in the right direction I'd be thankful, or should I contact my hosting site Thanks

4
  • Do you mean your usual login doesn't work any more, or you get an error (from the Bloom plugin?) when you try to log in?
    – Rup
    Commented Feb 21 at 1:59
  • If you don't have enough access to fix things then you will need to contact your host, yes, especially if it's managed WordPress hosting.
    – Rup
    Commented Feb 21 at 2:01
  • You probably just need to upgrade your Bloom plugin to make the deprecation warnings go away (and/or turn on WP_DEBUG in your wp-config file to hide the warnings, but I'd do the upgrade). I doubt these would be breaking your login though.
    – Rup
    Commented Feb 21 at 2:05
  • IF you can access your FTP/SFTP, add an underscore to the from of the Bloom plugin's directory. This will deactivate it. So assuming the directory is bloom, change it to _bloom. Commented Feb 27 at 18:49

1 Answer 1

1

Using FTP/ SFTP go to wp-content/plugins/ and change the plugin folder name from "bloom" to "bloom-" it will disable the plugin, and you will be able to use WordPress native login.

2
  • Is this a known issue then, that the Bloom plugin breaks the login flow? The deprecation warnings on the home page look like they're just for the admin dashboard.
    – Rup
    Commented Feb 21 at 8:53
  • Yes, seems bloom plugin has a dashboard and warning should be displayed on Admin screen :). FYI: As I checked bloom plugin has closed and last updated 8 years ago (wordpress.org/plugins/bloom). Commented Feb 21 at 9:43

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.