I have purchased a third party theme via themeforest and have downloaded the zip file, unzipped it and uploaded the flies via Filezilla on to the server. When I refresh WordPress and head back to Appearance/Themes, I can see the below:

enter image description here

I have double checked all the files within the theme directory in Filezilla and I can see 2 css files in there:

  1. style-rtl.css
  2. style.css

Does anyone know why I am still getting that error even though both css have been successfully upload via ftp on to the server? Thank you,

  • Did you try uploading the zipped theme via WP install theme as well? Make sure you downloaded the installable zip from themeforest- sometimes they provide zips with docs etc too - not meant to be installed
    – Luckyfella
    Jul 15, 2021 at 22:57
  • I have tried all possible combinations; downloading all files and documentation and from within there, selecting the them.zip file; downoading installable wordpress file only; have tried moving the files within the server and sticking them to the wpcontent root...I have ran out of ideas!
    – Jose
    Jul 15, 2021 at 23:08
  • 1
    @Jose, are you 100% certain the stylesheet file at wp-content/themes/aardvark-theme/style.css exists? Do you use any caching plugins?
    – Sally CJ
    Jul 16, 2021 at 2:59
  • hey apologies for the late reply and thank you for your input. all sorted now!
    – Jose
    Jul 17, 2021 at 13:25


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