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My WordPress website has a "Social Media" menu. Screenshot of billpg.com

When using a touchscreen, when you tap the button, it takes you to a page. Only the little down-arrow next to it opens up the menu.

This is because the "Social Media" part is actually a link. Screenshot of menu admin

How can I, using the WordPress administration panel, make this node of the menu just be the parent of a sub-menu? So if someone using a tablet taps the link it just opens the menu.

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you should create a Custom Links from Menus > Add menu items > Custom Links instead of a Wordpress page. your new custom link can be a parent of a sub-menu. Just drag it to the position required.
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