I'm having an issue with my site, i get the following error whenever I try to access it "The theme directory "Divi-child" does not exist. ERROR: The themes directory is either empty or doesn’t exist. Please check your installation."

I also, noticed when trying to access my backend of wordpress all of my plugins were deactivated. They're all gone. When I try to re-install them I get the error message "Installation failed: could not create directory".

Please assist as I am new to Wordpress. Thanks

  • restore from backup and check the file owner/group permissions match your server user. – majick May 29 '19 at 2:47

You have access on the server?

I recommend to first check if the files are still in the server with the file browser. Because its seems that the site has been compromised

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