I'm having an issue with our business' website. Every new user that registers on our site will never get an email confirmation which has the randomly generated password. As for us, the admins, we do get the email confirmation that so and so has registered.
I have tested if it's an SMTP issue using the test function of wp SMTP plugin and it works, and also we've actually written our own mail custom code which works(link below to screenshot) but don't know why the default mail function doesn't work.
We need this to work as other similar type of mail functionality doesn't seem to work and it may be related to this issue. It's our hope that if it gets fixed then those other mailing issues will be resolved too.
We've reinstalled WordPress, theme, disabled plugins, and every possible thing I can think off. But maybe you guys may know other ways to diagnose this issue.
Really appreciate your time guys!