0

A friend has created a WordPress site and added me as an administrator. I need to be able to add a sub-domain that points to a different website but all the instructions I can find require me to access settings in "My Site" but when I go there, I get the message "You don't have any WordPress sites yet.". I assume this is because I didn't create the site in the first place? Is there a way to grant me access to this or does the site creator have to do it?

  • Is this a WordPress multisite? – MikeNGarrett Apr 22 '19 at 14:06
  • @MikeNGarrett I'll be honest, I don't know, I am a total WordPress novice. How do I find out whether it's a multisite or not? – Paul Hunt Apr 22 '19 at 18:55
  • Into and explanation: wpbeginner.com/glossary/multisite (it sounds like this is one). – MikeNGarrett Apr 22 '19 at 18:59
0

Sounds like this is a Multisite installation, and if so -- he needs to add you as a Network Administrator not just a single site administrator.

I need to be able to add a sub-domain that points to a different website

What exactly do you mean by this? You want to add a subdomain that points to a different server? A different WordPress installation? A different site on the same WordPress installation?

If you're just trying to setup a subdomain to point to a different site (different from the main WordPress one) -- that needs to be done through your friends web hosting control panel -- not through WordPress.

If it is a multisite and you're trying to add a new site (setup as subdomain), as mentioned, you need Network Administrator access not just standard Administrator

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.