1

My client updated her site on her own, and it went down. There were lots of error messages, I found many missing files and put them up, those errors went away, and now this is the error:

Fatal error: Call to undefined function determine_locale() in /home/content/04/5575704/html/wp-includes/script-loader.php on line 1096

closed as off-topic by Nathan Johnson, Jacob Peattie, rudtek, Howdy_McGee Feb 22 at 5:58

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions that are too localized (such as syntax errors, code with restricted access, hacked sites, hosting or support issues) are not in scope. See how do I ask a good question?" – Nathan Johnson, Jacob Peattie, rudtek, Howdy_McGee
If this question can be reworded to fit the rules in the help center, please edit the question.

  • What did the client update? What version of Wordpress is the client using right now? – dan webb Feb 14 at 1:52
0

It looks like something went wrong during update and not all files are on the server or some of them are corrupted.

  1. Go to wordpress.org and download a package with WP.
  2. Go login to FTP of your clients site.
  3. Delete wp-includes and wp-admin directories.
  4. Upload these directories from original WP package.
  5. Upload all files in root directory of that package (index.php, wp-activate.php and so on).

After these steps everything should be fine.

Not the answer you're looking for? Browse other questions tagged or ask your own question.