I got this message when trying to log into comment on a post. Then I got it when I went to log into my own wordpress site.

I could find the site so it's still there.

I was using Safari to do this, as I have for quite some time, when I got the message that the used doesn't exist. Then, I tried to log in with Chrome and no problem. What's up with that?


It seems that there is a problem with the cache in Safari, as you can log into your site via Chrome successfully. You have to clear it to solve the issue.

Follow these steps:

  1. Click on Safari in the menu bar.
  2. Click on Preferences.
  3. Go to Privacy > Manage Website Data.
  4. Click Remove All.
  5. A dialogue box will appear. Click on Remove Now button to complete the process of clearing the cache.
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  • Thanks for the suggestion. I did that but there wasn't any change in the result. Not sure what to do, other than go to a different browser for that and other wordpress website if I want to comment there. I have noticed that some web browsers won't work on some sites, for example, I can't log in to YouTube, except on Chrome. This has been true for several years. Sigh! – Joy in HK Jan 1 '19 at 10:54

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