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I had users complains that they forgot their password, and after they changed and being accepted, when they try to login they get pass error. I tested it and i confirmed that the changed pass is not working https://prnt.sc/lyrkzx Any ideas ?

  • hi please check your user name – vikrant zilpe Dec 24 '18 at 6:26
  • Alll members forgot their usernames ? Anyway i tested it myself and is not working. – user2016496 Dec 25 '18 at 8:35
  • debug on in wp-config.php file and check error – vikrant zilpe Dec 25 '18 at 13:20
  • you use cache plugin? – vikrant zilpe Dec 25 '18 at 13:27
  • add this wp-config and check error define( 'WP_DEBUG', true ); – vikrant zilpe Dec 25 '18 at 13:32

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