I’ve been troubleshooting multiple issues on the above website, and now I’m down to 1 final issue. The site’s supposed to display banner ads, but on mobile devices, the ads do not display, instead the raw shortcodes show up instead. The ads do display normally on desktop/laptop devices however.
I can confirm it’s not just my device as my client reported it to me when he experienced it while in the middle of a call. I checked for myself and found the same issue he was reporting.
I would have posted this to the support forum for that plugin, but I saw others have reported issues there over the past year that have gone totally unanswered. This plugin appears to have been abandoned by the developers so I’m hoping the general WP community might have some suggestions on how I could fix this issue.
I’m hoping someone might have a simple fix I can implement and save my client the expense of switching to a new plugin for now.
The page I need help with: http://www.theafronews.com
EDIT: It's been suggested I seek help on this issue at wordpress.org. I have been trying to get help there for days now and am getting nowhere over there. I've had 2 different attempts to get an answer to this issue over there locked almost right away by a moderator claiming this question duplicates a years old, locked, and obviously unrelated topic. This is getting extremely frustrating and I'm just wanting to reach out to a WordPress community to get some help or suggestions.
At this point, I'm looking for any advice on anything I can do to get my client's website displaying ads properly across all devices, anything I can recommend to him at all.