0

Thanks in advance for your assistance with this!

The site I am having trouble with is http://www.howtoimportkit.com

I have made several updates to the site that show up fine on desktop, but are not going through to the mobile version. If you check the site on a mobile emulator on a desktop the changes come through, but on an actual phone they do not.

I am using the responsive theme Zerif Lite and NO cache plugins.

I have tried clearing cache on all of my mobile browsers, tried on different phones that have never visited the site before, tried on Wifi and Cell Data (in case my wifi router was somehow caching) and nothing seems to work.

I have tried installing different cache plugins, then using the "delete cache" option, then uninstalling and deleting the plugins via Wordpress and FTP.

I don't think my host has a separate cache, because I use Dreamhost and not Dreampress (which has its own cache system).

Some examples of changes not going through: -Desktop: price at bottom is on sale for $35 -Mobile: price stuck at $99

-Desktop: no longer lists free shipping as a bonus -Mobile: still shows free shipping

-Desktop: "Contact and FAQ" page has no language regarding snail mail shipping -Mobile: "Contact and FAQ" page stuck with old language

Thanks again for any help you can provide! I have tried many different things and various other forums/searches and have spent hours on this problem without a solution.

|improve this question
-1

I just checked your site both on both mobile emulator of chrome and on my mobile ios phone and I don't see the changes you are mentioning. I am not sure how you are determining whether you are on mobile or not, because you have not shown any code.

A great PHP solution that I use to determine whether I am on mobile on my site is MobileDetect (http://mobiledetect.net/).

For example:

if( $detect->isMobile()){
    echo'34.99';
}
else{
    echo'99.99';
}

Anyway, I hope that helpls

|improve this answer
  • When you say you don't see the changes, do you mean, for example, that the price in desktop ($35) is showing as the same price on your mobile ios phone? – David Elwood Jul 20 '18 at 16:07
  • Yes I saw the same price. Sorry for the late reply. I see 99.99 for both mobile and desktop – LearntoExcel Jul 20 '18 at 23:26
  • lol get downvoted? – LearntoExcel Jul 21 '18 at 19:02
  • You don't specify how your website determines whether you are on mobile nor do you provide any code – LearntoExcel Jul 21 '18 at 19:09
  • Update: I reached out to Dreamhost as well. They came back w: "Ok so I pulled up your site howtoimportkit.com on my mobile device and it showed the $99 dollar price. However I had a few other co workers pull up the site on their phone and it showed $35. So it seems like half the time it is working correctly and the other half the time it's not. Can you let me know what you are using for the mobile version of your site? There is various plugins and themes available that have mobile features built into them and I think one of those features might have a bug or something like that." – David Elwood Jul 23 '18 at 14:44

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.