This issue came to my notice when i saw new users trying to reset their password, when I asked them why they're doing this, they told me no email was sent to them after registering on site. My WordPress is recently updated and is hosted on a Centos dedicated machine.

  • 2
    It could be a WP issue, but it also could be a server issue as well as a user issue. I would try some troubleshooting first... for example, create a new user yourself, and see if you get the e-mail, if not, check your server to see if the e-mail was sent, then check spam box, and so on...
    – gdaniel
    Aug 9, 2017 at 17:43
  • 3
    It could also be spf and dkim issues. If your ip is different than that of the emails, it will not send them to gmail or outlook.
    – rudtek
    Aug 9, 2017 at 19:34

1 Answer 1


Seems like you have a wrong server configuration. You can try some SMTP plugins like WP Mail SMTP, configure and test your mailbox with this plugin.

  • Don't think this is the issue since as far as I understand from the question they did receive the reset email just not the new user email. @WalterMitty can you confirm this ?
    – Jasper B
    Apr 13, 2021 at 12:48

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.