I have a big problem for a week I try to login in WordPress as administrator and I get a blank screen with this message "Sorry, you are not allowed to access this page".

I have created a new admin user since PhpMyAdmin and the message continues to appear. I have removed and disabled all plugins and wp_capabilities -> "a: 1: {s: 13:" administrator "; b: 1;}" and wp_user_level -> 10. I also have no uppercase prefix everything is in lower case.

Someone can help me, please!!

  • Are you using any security plugins? Those can sometimes lock down access. Try accessing the login page directly by pointing the browser to wp-login.php – Cedon Jun 27 '17 at 15:54
  • The serialized wp_capabilities array is not in the correct format. It should be a:1:{s:13:"administrator";b:1;} – Dave Romsey Jun 27 '17 at 18:48

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