I have a multisite enabled WordPress configuration. My main domain is like http://www.example.com, with several subdomains like http://test1.example.com, http://test2.example.com, and so on.

I have written a function in my multisite theme's function file to send some notifications to the multisite users.

 $headers[] = 'Content-Type: text/html; charset=UTF-8';
 wp_mail('[email protected]', 'Test','Test', $headers);

It send the mails as desired when on the main domain, but it does not send any mails when used in subdomain function files.

For example, [email protected] is a registered user for http://test1.example.com and he submitting some information in his subdomain page http://test1.example.com/information-form. I want to send that information to that user's email.

EDIT: Scenarios:

  1. I have a form which have some input fields.
  2. Users fills it and upon submitting, using ajax the values transferred to functions file.
  3. There is a add_action('wp_ajax_xxx', 'myFunction'); hook in function page (User is logged in)
  4. In myFunction the above mentioned code resides.
  • And what is the problem you have? "Not working" is very ambiguos. I see in your code that you are trying to set custom $headers, are the email sent with incorrect $headers? Are the email not sent at all? Please, clarify. Also, can you post the context where you are executing your code (i.e. some action hook)?
    – cybmeta
    Commented Apr 27, 2016 at 7:34
  • email not sent at all @cybmeta. The same headers are working at the main domain
    – mpsbhat
    Commented Apr 27, 2016 at 9:07

1 Answer 1


Finally I figured out the cause and solution to my problem above.

When I send email in sub domain such as http://test1.example.com without a custom "From" address in header, the wp_mail() function itself sets the default "From" address as [email protected]. This is invalid so the email was not sent.

To solve this, I added a custom "From" email to the header like this:

$headers[] = 'From: Sender Name <[email protected]>';

This sets a valid email address in the header.

You can also set the same using filters like this:

add_filter('wp_mail_from', function( $email ) {
    return '[email protected]';

add_filter('wp_mail_from_name', function( $name ) {
    return 'Sender Name';

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