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This one is baffling me, but when a new order is created the email is sent to the customer and a new order email is created but none of the order details are being sent see image: enter image description here

I've gone through the templates and everything looks fine, when I click on preview template everything also looks fine.

I've updated plugins and still everytime I create a new order I just get this bare email with no details

It's like the top half of the email is missing

This is how the order should look like enter image description here

Thanks

  • Have you disabled all plugins other than the base Woocommerce plugin and tested? I suspect either something is interfering with a filter/hook or overriding the template altogether despite what you see in preview. – userabuser Mar 16 '16 at 11:01
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It wasn't as straight forward as a plugin that was overwriting another but just some plugins needed to be deactivated and then activated and the problem seemed to go away.

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