I have a blog which is hosted by an ecommerce company who also host my website and online store. Because of this, they uploaded the theme I requested - Penscratch. I couldn't do it myself. I now want full access so that I can edit the design of the blog fully. At the moment, within the dashboard area, I have minimal access to the appearance of the theme - general colours, adding a header image etc. But I can't change colours of specific bits of text, change the width of the page, play around with page design etc. My hosting company say they won't let me have full access as they don't give out ftp details and I will have to ask them for every change I want (which will probably cost me.)
So my question is - is there a way around this? Can I access everything without needing to have their ftp details? And as I haven't used wordpress.org before, I'm not sure what the dashboard SHOULD look like. I have nothing to compare it to, so I don't know if I'm being shown a watered down version.
Any advice is appreciated.