Hoping someone can help me troubleshoot my White Screen of Death.

Site Info:

  • WP 3.9.1 (just upgraded)
  • PHP Version: 5.4 (just upgraded)
  • Single Version
  • Many other installs of WP on this server (with same database / php settings) and they are unaffected.
  • I was prompted to do the 'Update Database Required' on wp-admin when I first had the issue and I did.
  • I CAN log into wp-admin and content is there in the backend working fine with no issue
  • All Plugins disabled.

What I've done so far:

  1. Check version with version.php and database values

    • wp_db_version = 27916 (matches database)
    • Also checked 'home' and 'siturl' to see if they have the correct url—they do
  2. Disabled plugins (renamed plugins folder to plugins.hold)

    • After renaming this the site generated a code about wp-super-cache error
    • After error, I added a new plugins folder > and downloaded most recent version of the plugin and installed manually
    • Error message went away, but still WSOD no html generated
    • I set the 'active_plugins' value to 'a:0:{}' in database
  3. Deleted custom theme, should be referencing twentyfourteen

  4. Manually replaced wordpress base files

  5. Tried error reporting on wp-config—no reports generated, still WSOD

I'm out of ideas, don't know what else to even search for—and since I can't get error reporting to show anything, I'm at a roadblock.

  • white screens of death are when error reporting is not set to display errors. Find your error log or enable error reporting
    – Tom J Nowell
    Commented May 19, 2014 at 15:57
  • When you say "should be referencing twentyfourteen", did you actually activate it in the admin? Otherwise WP will just bail on the front-end if the active theme isn't there. Commented May 19, 2014 at 15:58
  • @TheDeadMedic please add this as an answer so you get some points. And send me your address—you get a box of cookies.
    – RooWM
    Commented May 19, 2014 at 16:15

2 Answers 2


You need to activate the default theme in the admin; WordPress will just bail on the front-end if the active theme isn't on the filesystem (it won't fallback to the default automatically).


Did you try:

  • Thanks, I've now tried increasing the limit—no avail. I've emailed the hosting company about whether or not there is a block / set value on the server for PHP Memory Limit as I cannot find it in the CPanel.
    – RooWM
    Commented May 19, 2014 at 16:01
  • Where do you suggest adding the PHP error reporting code on the link you provided? Tried a few places like root index file—no luck.
    – RooWM
    Commented May 19, 2014 at 16:02
  • add it in wp-config.php, right before it says to stop editing
    – pdme
    Commented May 19, 2014 at 16:06

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