Timeline for Upload media file problem
Current License: CC BY-SA 2.5
7 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Mar 29, 2011 at 2:38 | comment | added | goldenapples | What kind of files are these? Due to the post-upload processing that takes place on images, large image uploads sometimes fail, while comparable non-image uploads work fine. Could that be the problem? If so, its a php memory issue, rather than the uploader. | |
| Jan 26, 2011 at 18:43 | comment | added | t31os | Dug up some similar sounding support requests, see the additional links i've added above, and see if there's anything there that might correspond to your clients issue. | |
| Jan 26, 2011 at 18:42 | history | edited | t31os | CC BY-SA 2.5 |
Add additional links
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| Jan 26, 2011 at 14:57 | comment | added | Lucy | Yes, she's tried various different browsers and two different computers (from the same location). | |
| Jan 26, 2011 at 14:55 | comment | added | t31os | Has she tried another browser? Just to rule that out(since you mentioned it working when you've logged into that account yourself). | |
| Jan 26, 2011 at 14:54 | comment | added | Lucy | The strange issue is that I can upload the files using exactly the same login. It makes me think it's something to do with her browser security or internet connection. But she can upload using the PHP upload form, so it must also be something to do with wordpress? Confused. | |
| Jan 26, 2011 at 14:50 | history | answered | t31os | CC BY-SA 2.5 |