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Can anyone tell me why we are getting spaces and line breaks in code that should be rock solid out of wordpress?

  1. If you visit this page: http://lab.focusww.com/product/conway-stewart-wordsworth-shingle-fountain-pen/
  2. enter you email address (works with gmail) and submit
  3. check your email and find a message from 'Chatterley Luxuries and Pen Time '
  4. notice the broken image in the middle of the email

When I look at the broken image's url I see this:

http (there is a line break here followed by a space) ://lab.focusww.com/wp-content/uploads/2012/11/shingle-wordsworth-300x195.jpg

Note the line break.

This image is created using a plugin we wrote. It uses Wordpress's built in function to generate the product's thumbnail and email it. we are using

get_the_post_thumbnail($_product->ID, 'medium')

Wordpress uses this thumbnail function all the time on our site. Can you guys give us any clue where the extra space or line break would be added? I don't want to waste anyone's time, we've been working on this for 5 days.

Thanks for any help.

(Note, if you need more details, please give a chance to elaborate before killing/deleting my question. Some editors won't even give you 8 hours to respond or react. I welcome any suggestions to make this a better question.)

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Did you check your encodings? Most of the time, when something like this happens, you have a few files using full UTF-8 instead of UTF-8 without BOM, or inconsistencies between ANSI and UTF-8 (without BOM) – fischi Dec 4 '12 at 6:54
It was not an encoding issue. – Nohl Dec 4 '12 at 16:31
Clarification: The php script that we were using has a 1000 character limit and every time we hit that limit a line break and a return were added. Sloppy work on our part. Sorry to bother people. – Nohl Dec 16 '12 at 5:59

closed as too localized by Chip Bennett, toscho♦ Dec 4 '12 at 18:15

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1 Answer

up vote 0 down vote

It turns out the problem had nothing to do with encoding.

Our email was longer than 1000 characters and a carriage return was being added automatically.

I'll get the details of how we fixed it and post them here. It was fixed in the php code of our plugin.

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