WordPress Development Stack Exchange is a question and answer site for WordPress developers and administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

WordPress database error: [MySQL server has gone away]

I did not make any changes, and the host says that there is no problem with MySQL. Can anyone explain what the error means? and how to troubleshoot?

This is a shared hosting environment, and no recent changes where made to the site. Also other wordpress sites are encountering the issue with this same shared server.

share|improve this question
up vote 2 down vote accepted

This is not a WordPress error, it is from MySQL:

The most common reason for the MySQL server has gone away error is that the server timed out and closed the connection.

Talk with your host again.

share|improve this answer
Thanks, lousy host. I had never seen that error before though. – Drai Oct 27 '12 at 16:06

Talk to your host and consider finding a new host; it's not that difficult to run a MySQL server.

From wordpress.org: Recommended WordPress Web Hosting

share|improve this answer
Well, definitely DO NOT use Liquidweb as a host. I've been a *nix sysadmin for 20+ years and they are still fighting with me saying it is a script error. Really? 12 different plugins, a theme, Jetpack, WordPress core. All buggy to the point of failing regularly? Sad part is I know it is a MySQL config/server load problem and they keep saying "no errors in the main message log". Obviously they don't know how to monitor a MySQL server even after I sent them several URLs on the topic. Sadly I am now planning 2 days to move to a dedicated server far away from Liquidweb. So aggravating! – Charleston Software Associates Feb 7 '13 at 4:49
Liquidweb is not a WordPress-recommended host. – markratledge Feb 7 '13 at 14:29
I know. I had been using them for years. I can't continue to recommend them at this point after several server crashes and now a mismanaged database. That said, there are some very good WordPress friendly hosts that are not on the WordPress-recommended list. However, after reviewing that link I may well go with one of the 3 that are on there now. Thanks for posting that URL. – Charleston Software Associates Feb 8 '13 at 1:50

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.