i just transferred my website from shared server to VPS, but then it is not starting, when i inquired with the VPS technical support then they emailed me something this, which i am not understanding:- email
Your site "www.onlinemba.co.in" has been migrated from your previous host and we are now getting a blank page while accessing the database dependant php files. There seems to be an issue with the database codings as all other php files are accessing fine and there is also no problem with the database connectivity. You can check for the same by accessing the site preview URL "http://18.104.22.168/info.php".
Your Kloxo panel details are
URL : XXXXX User : XXXXXX pass : XXXXX
Server root access detail are as follows
IP : 22.214.171.124 User : XXXXXXX Pass : XXXXXXX
Kindly check your database once with your database developers with the details given above and let us know for further help.
what should i do?
ok well i did some changes for this in wp-config.php, but after that the admin guys from hosting are saying me this:
Virtual host entry for the IP is pointing to different folder ( which doesn't have any contents ), hence you have received the default page. I have pointed in to the correct folder "onlinemb". You can view the blank page, please check and resolve it.
i edited the database MySql hostname from local host, to the IP-126.96.36.199 but then he changed again to local host, and again the blank page came, what to do now?