plugin shortcodes not working on custom theme- unsure how to fix

Question

Live site.

I've got a custom theme that is giving me slight issues with shortcodes- they don't work. When I switched back to the default theme, the shortcodes worked fine. What do I need to look for in my custom theme to be the culprit?

If it matters, the shortcodes are for Contact Form 7 and Bookings plugins.

contact.php

<?php
/*
Template Name: Contact
*/
?>

<?php get_header(); ?>

<h2>Tell us, what's on your mind? Questions, comments, hellos- share them below.</h2>

<?php if ( have_posts() ) : while ( have_posts() ) : the_post(); ?>
<?php endwhile; else: ?>
<p><?php _e('Sorry, no posts matched your criteria.'); ?></p>
<?php endif; ?> 



<?php get_footer(); ?>

Any and all help is greatly appreciated.

Answer 1

Your problem is the loop itself. As others suspected, you don't have the_content() to display the page content.

Change your loop to this and that should fix your problem:

<?php if ( have_posts() ) : while ( have_posts() ) : the_post(); ?>
<?php the_content(); ?>
<?php endwhile; else: ?>
<p><?php _e('Sorry, no posts matched your criteria.'); ?></p>
<?php endif; ?>