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My client is using Softaculous for software upgrading. I tried upgrading from the WordPress dashboard and it wouldn't let me. Do I have to somehow "uninstall" Softaculous for this to work?

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When you say it "wouldn't let" you: what actually happened? Did you get any error messages or other feedback? If so: what? – Chip Bennett Jul 6 '11 at 20:46
It just hangs at "Downloading update from..." and I have to click another part of the dashboard to get out of it. No changes are made. – SteveP Jul 6 '11 at 20:47
Are you positive that the problem is Softaculous? – Chip Bennett Jul 6 '11 at 20:50
No, I am not positive. However, this is a brand new installation of WordPress and that was the only thing I could think of. I've never had this problem before and I've installed WordPress numerous times. – SteveP Jul 6 '11 at 20:55
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If your client is using Softaculous to manage it's Wordpress installation, then you should update it therein: howtogeek.com/howto/19783/… - It looks like you're just gettting network timeouts which might be limited by the host for configuration reasons. – hakre Jul 8 '11 at 15:05

4 Answers

up vote 1 down vote

Softaculous doesnt configure anything in WordPress which would stop a Manual Upgrade. You can contact the support team and they should help you. To test your claim I just upgraded my Blog which was installed by Softaculous and it is working. You should check for the PHP error logs as well.

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You might need to talk to your client's host. The problem could be a server configuration issue, or it could be a problem with how Softaculous configures WordPress.

A quick Google search doesn't turn up any obvious problems with using the core upgrade mechanism with Softaculous-installed WordPress. You might need to reference one of these Codex entries:

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Have you tried manually updating Wordpress?

You can also try removing the .maintenance file from your WordPress directory.

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up vote 0 down vote

You can simply upgrade WordPress using Softaculous :

How to upgrade installations

This page will guide you in Upgrading the Scripts and getting the latest version available by Softaculous.

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