image upload/edit is broken: "Image data does not exist. Please re-upload the image."

Question

Image uploads (slowly), and displays in the media window.

But size shows "(0 × 0)" and if I try to use Edit Image button I can't edit the image but instead get this message:

"Image data does not exist. Please re-upload the image."

I have 2 different WP installs each with unique plugins, and the problem exists on both installs

Is it WP 3.1 recent upgrade? Is it a plugin? Other?

Usually this happens when you upload very large images, due to PHP timing out. Try uploading an image with a small image size and see if that works. If so, you'll have to up the PHP memory limit in .htaccess or wp-config. — Michelle, Feb 24, 2011 at 22:35
OK, if I waited 30 more minutes I could have avoided this post... I solved it... The problem was the WP Smush.it` plugin. Deactivate this plugin and all works well. I had already increased my memory limits, and the file size was only about 200k. — SiteSubscribe, Feb 25, 2011 at 1:20

SiteSubscribe · Accepted Answer · 2011-02-25 01:23:39Z

1

OK, if I waited 90 more minutes I could have avoided this post... I solved it...

The problem was the **WP Smush.it** plugin. Deactivate this plugin and all works well.

I've had problems with this plugin before in different ways...very finnicky.

I had already increased my memory limits, and the file size was only about 200k. That wasn't my particular issue.

answered Feb 25, 2011 at 1:23

SiteSubscribe

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Interesting. I've used WP-SmushIT on several different sites and have never had a single problem with it.
– Pippin
Apr 26, 2011 at 1:57
I haven't ever had issue with the plugin either. What host are you using? In case that's the cause.
– developdaly
Apr 6, 2012 at 20:10

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